Our discharge planning starts when you arrive at hospital. This helps to discuss and plan for your needs, after your hospital stay.
During your stay, you are encouraged to discuss any concerns or issues you may have, with your Psychiatrist or a member of your treating team.
There are a number of people who can help plan your discharge:
To assist our Hotel Services team we ask that you vacate your room by 10.00am, so that we can prepare for our next patient.
Please check with your Nurse before leaving to collect your medications and prescriptions, and to confirm any follow up appointments you may have.
Please check with our friendly front reception staff if you have any accounts that need to be finalised prior to your discharge.
Reception hours are Monday to Friday: 8:30am – 5.00pm.
We will contact your referring Doctor to advise them that you have been discharged from our hospital.
We recognise that for many leaving hospital can be an anxious time. A nursing staff team member will make contact with you following you discharge to check in on you and offer support.
You will also be emailed a copy of our Patient Experience Survey. Feedback we receive helps us to know what we are doing well, staff we should recognise and how we can improve our service for all patients visitors.
Please attend any follow up appointments arranged with your Psychiatrist, following discharge.
We encourage you to attend our day programs, to help your ongoing recovery and build on the skills already learnt during your hospital stay. This also lessens your risk of re-admission to hospital. Please speak to your Psychiatrist about a day program suitable for you.
Adjusting to daily life after hospital admission can be challenging. If you are struggling to cope, contact your treating Psychiatrist or call our Admissions team on 1800 884 767 to discuss help appropriate to you. If it is an emergency or you feel unsafe, call 000 or present to your nearest Emergency Department.