Visiting Hours

All visitors are asked to observe hospital visitor policy that considers the latest Queensland Government advisements in relation to COVID-19.

Visiting Hours

In the interests of our patients, staff and doctors, visiting hours are currently:

  • Monday – Friday: 4pm – 8pm
  • Weekends: 11am-8pm

Visiting Areas

We kindly request that all visitors report to the nurses station upon arrival at the hospital. 

If you are visiting a patient in twin share accommodation, visits are to be conducted in common areas or in our garden area. In consideration of all patients and visitors, please be mindful of noise levels when using our common areas.

Group Programs

All patients admitted to hospital agree to attend our group programs therefore we do request that visits are limited during group program sessions.

Children

Children are welcome at Townsville Private Clinic but must be supervised by an adult at all times.

Zero Tolerance

We are committed to providing high-quality health care services. We value the safety and well-being of our team, patients and visitors, and we recognise that incidents of aggressive or abusive behaviour can compromise the quality of care we provide.

Our Zero Tolerance Policy ensures all our staff are treated with courtesy and respect. Please be aware that any real or threatened abuse towards our staff or others in the hospital will not be tolerated.’