Our experienced team will support you during your stay.
Townsville Private Clinic offers both private and shared rooms. While we make every endeavour to provide you with your accommodation preference, please understand that in certain circumstances, it may be necessary to admit you to a shared room with shared ensuite.
All rooms include a TV, complimentary WiFi and a bedside telephone for local calls. For long distance (STD) or international (ISD) calls, you will need to contact front reception to assist you with making these call.
Patient lounges and seating areas are available in each Ward.
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.
If your personal preference is single room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.
Our Hotel Services team prides itself on its comprehensive and appetising meal service. All meals are prepared in the hospital kitchen, where we focus on meeting the nutritional needs of all patients. Special dietary needs are catered for, on request.
All meals are served in the hospital dining room unless otherwise directed by your treating team.
Meal services times are:
Breakfast: 7:30am - 8:30am
Lunch: Midday - 1:15pm
Dinner: 5:30pm - 6:30pm
If you would like your visitor or carer to join you, meal vouchers can be purchased at reception. Please arrange meals well in advance, with menu selections made the day before the meal is required.
Morning tea is also served in the communal lounge on each Level.
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient areas, rooms and communal areas.
If you have any concerns about our housekeeping during your stay, please speak to your allocated Nurse who will have this addressed.
We have free limited onsite parking is available for visitors, carers and staff. We recommend that you travel to and from hospital with a carer, friend or relative, as inpatients are not permitted to operate a motor vehicle during admission.
Religious visits can be arranged on request. Please speak to our hospital staff who will be happy to organise a suitable visit for you.
Patients are encouraged to stay active while under our care. We have a fully equipped gym on site with supervised sessions daily. Patients can also access an accredited Exercise Physiologist, and weekly Yoga and Pilates sessions. Please bring comfortable or active clothing for your comfort when attending these sessions.