Visiting Hours
All visitors are asked to observe hospital visitor policy that considers the latest Queensland Government advisements in relation to COVID-19.
Visiting Hours
In the interests of our patients, staff and doctors, visiting hours are currently:
- Monday – Friday: 4pm – 8pm
- Weekends: 10am-12pm
Visitor capacity
The hospital currently allows up to 2 visitors per patient, when attending the ward area.
If you have any questions regarding current visiting hours, we recommend you contact our hospital directly to confirm visitation rules and visiting hours before leaving home.
The following applies for visitors, including volunteers and contractors, to all Aurora Healthcare hospitals in Queensland.
Aurora adheres to Government recommendations:
Visiting high-risk settings | Health and wellbeing | Queensland Government (www.qld.gov.au)
Mandatory masks
The Queensland Government have advised that effective 7am, Wednesday 18th January 2023, the traffic light level has been de-escalate from orange to green.
This means that the requirement to wear masks in hospitals has been lifted as per the below:
Green (baseline) means there are low rates of community transmission and Queensland is not in a COVID-19 wave.
When the traffic light is green, we recommend you:
- stay home if you're sick
- keep up to date with your vaccinations
- maintain good hygiene
- take a rapid antigen test (RAT) if you get COVID-19 symptoms
You can wear a mask at any time if you choose to.
You should always stay home if you’re sick, maintain good hygiene and keep up to date with your vaccinations.
Entry restrictions for visitors / staff with a Covid-positive result
From 14 October 2022, the requirement to isolate after a positive COVID test is no longer mandatory.
However, for the continued safety of our staff and patients in our hospitals, we are following the advice from National Cabinet regarding facilities within high-risk settings. We therefore require all staff and visitors who are COVID-19 positive to not enter our hospital facilities for seven (7) days from their positive COVID-19 test date.
We thank you for your patience and understanding in our duty to provide a safe environment for those in our hospitals.
Visiting Areas
Visitors must report to the staff station on arrival.
If you are visiting a patient in twin share accommodation, visits are to be conducted in common areas. In consideration of all patients and visitors, please be mindful of noise levels when using our common areas.
Group Programs
All patients admitted to hospital agree to attend our group programs therefore we do request that visits are limited during group program sessions.
Children
Children are welcome at Townsville Private Clinic but must be supervised by an adult at all times.